BOHO VAULT -
BOHO VAULT is an online store that prides itself in finding amazing products and bringing them here for you. The bonus is that we are able to offer these items at incredibly low prices, and will oftentimes offer free giveaways! We love our customers and are so happy you took the time to check us out! Feel free to look around!
Should you have any further questions that this page doesn't address, just mail us at email@example.com and we'll be sure to promptly get back with you.
What are your shipping times?
Shipping Time Estimates (US): 12-28 Days
Shipping Time Estimates (INTL): 18-48Days
Do you deliver products internationally?
We do! Boho Vault successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.
How do I place an order?
Simply choose your style from the drop-down menu on the product page then click the “ADD TO CART” button and follow the simple steps to complete your order. We’ll prepare your order and send you an order confirmation email.
I placed an order, but I didn't receive a confirmation email... What's going on?
Check your Spam or Junk folder to see if your confirmation email was sent there. If you are still unable to find it please shoot us a line under "Contact Us" section of our site.
I ordered multiple items. Why did I only receive one?
Often, when you order multiple items we utilize different distribution channels. As such, many times each item will be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will get to you!
No refunds on free + shipping items.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us and we'll be sure to take care of it for you.
Before you return your product, you should first contact us so we know to expect your package and can process things faster for you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.